Everyone has the right to decide how their personal information is processed. In the course of our activities we will collect, store and process personal information about our customers and other third parties and we will process this data correctly and lawfully.
Please read the following carefully to understand our practices with respect to your personal information and how we will process it.

The personal information we collect depends on the context of your interactions with us and the Platform, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • name
  • phone number
  • email address
  • passwords
  • contact or authentication data
  • billing address
  • shipping address

How we collect your personal information
We may obtain personal information by interacting directly with you, such as:
  • get a quote on our website
  • create an account on our website
  • interact on social media on our website
  • subscribe to our website
  • contact us by phone, email, Whatsapp or other methods

How we use your information
We use the personal information that we collect about you or that you provide to us for the following reasons: 
  • process your inquiry and provide you with a quote
  • let you know the status of your order in time
  • send you our latest catalogs and blogs
  • keep you updated on our services and products
  • maintain your account
  • analyze your traffic on the website to improve our website

You have various legal rights with respect to information that you provide to us or that we collect about you, as follows:
  • You have the right to ask us to correct any inaccurate or incomplete information we hold about you. How long we will use your information.
  • You have the right to ask us to delete the information we hold about you. Please note that this right can only be exercised in certain circumstances and if you ask us to delete your information and we are unable to do this, we will explain why.
  • You have the right to ask us to stop using your information if: (1) the information we hold about you is inaccurate; (2) we use your information illegally. Please note that we may continue to store your information or use your information for legal proceedings or to protect the rights of any other person.
  • You have the right to object to our use/storage of your information if this is necessary for our legitimate business interests. We will stop using/storing your information.
  • If we use/store your data because you have given us specific, informed and unambiguous consent, you have the right to withdraw your consent at any time.
  • You have the right to object to our use/storage of your information for direct marketing purposes.
If you wish to exercise any legal rights, please contact us.

Opting out of receiving marketing communications
You can ask us to stop sending you marketing communications at any time.

Information security
Mantianxi Balloon takes the privacy of our customers very seriously, and we have adopted measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration and disclosure. If you believe that your information is not appropriately protected or there are signs of misuse, please contact us.
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